Privacy Policy

Our Privacy Policy and how we look after the data you share with us.

As with all shopping websites, we collect personal information from you when you shop online at PhotoBoards.org. 

We use this information to make your shopping experience as easy and enjoyable as possible. We need it to process your order, and to inform you of any delays or problems.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

 

DISCLOSURE

We may disclose your personal information if we are required by law to do so, if we suspect fraudulent activity, or if you violate our Terms of Service.

 

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent (see the checkbox at checkout), or provide you with an opportunity to say no.

How do I withdraw my consent?

To make it easy to know which type of emails you are getting, you will see an UNSUBSCRIBE link at the footer of marketing emails, but it won't be visible in the footer of essential information emails such as tracking information or delivery confirmation.

If after you opt-in to marketing emails, you change your mind, you may withdraw your consent for us to contact you by clicking UNSUBSCRIBE in our emails, or by contacting us at help@lyndsey-james.co.uk

 

YOUR DATA

The information we collect is:

  • Your name – so we know what to call you if and when we contact you.
  • Email address – so we can email your order confirmations, delivery delays, etc. You can unsubscribe at any time. Please allow 10 days for your request to be updated across all our systems. You can also subscribe to our separate VIP marketing list, and you will then receive occasional emails from us with the latest offers, sales, and new product launches (usually no more than an email per week). We DO NOT give this information to third parties.
  • Delivery address - so we know where to send you any goods
  • Telephone number - To contact you to discuss your order. We'll only call if we have a delivery problem, or to talk to you about your order. We will not call you for any other reason other than to help you with your orders, returns, or queries.
  • IP Address - The IP address of the computer from where the order is placed is captured in order to prevent fraud, and to make the completion of the order form easier by populating the country you are located automatically.
  • Payment Card Details - If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
    All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
    PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
    For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide Shopify with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, Shopify follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

DATA PROTECTION

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways, delivery services and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. The postal services we use are listed on our delivery page.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider such as a mail carrier or payment gateway, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in UK and your transaction is processed by a payment gateway located in Ireland, then your personal information used in completing that transaction may be subject to disclosure under Irish legislation.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

If you have any questions about your personal data or our privacy policy, please contact us at help@lyndsey-james.co.uk

 

FRAUDULENT ACTIVITY

If we have reason to suspect a customer's order, payment, or returns claim to be fraudulent, we will pass the personal information of that customer to the Police Action Fraud reporting service and also to our stockists.

 

LINKS

When you click on links in our store, they may direct you away from our site, for example to social media or other websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

MARKETING PERMISSIONS

If you sign up to our VIP subscriber lists, we will send you occasional special offers and promotions by email (usually a maximum of four emails a month). If you do not wish to receive any further email messages from us please unsubscribe in the footer of our emails by clicking on the unsubscribe link. If you have subscribed with multiple email addresses you will need to perform this action for each address.

 

COOKIE POLICY FOR PHOTO BOARDS

What are Cookies?
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your browser, to improve your experience. Below we describe what information they gather, how we use it and why we sometimes need to store these cookies.

We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the site's functionality. For more general information on cookies see the Wikipedia article on HTTP Cookies.

How we Use Cookies
We use cookies for a variety of reasons detailed above. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site.

It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

 

THE COOKIES WE SET

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out. We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

When you submit data to us through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence. In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page which is affected by your preferences.

 

THIRD PARTY COOKIES

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. For more information on Google AdSense see the official Google AdSense privacy FAQ.

In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you. We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Pinterest and Instagram, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

We use a third-party service provider to serve ads on our behalf across the Internet. They may collect anonymous information about your visits to our Web site, and your interaction with our products and services. They may also use information about your visits to this and other Web sites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major web sites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user. You can also read more about online marketing practices and the technologies that support them by visiting the Your Online Choices website.

 

CHANGES TO THIS POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

FURTHER INFORMATION

Hopefully that has clarified how your data is used. However, if you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us by emailing help@lyndsey-james.co.uk